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No Availability to Schedule a Live Interview

The scheduling of your interview is based on the availability of the organization's hiring team you're applying to. If there is currently no availability, check again in the next 48 hours as the hiring team is likely to add more availability. Occasionally, hiring teams may offer an alternative interview option such as a pre-recorded video interview. Check the scheduler page to see if that option is available. If it is, we highly recommend it so that you can complete your interview sooner. The hiring team will give the same importance to both types of interviews received. As a last resort, you can contact the hiring organization directly to inquire about their availability and potentially update their schedule. The hiring team's contacts may be on their organization's career page or in the emails you received. When there is availability for live interviews, it should look like this: Note: Hiringplatform.com provides interviewing software solutions utilized by the organization to which you're applying. Please note that we are not involved in the hiring decisions of the organization nor are we informed of your application status. For further assistance or inquiries, please contact the organization directly. They are best equipped to support you throughout the application process.

Camera and Microphone Issues on Computer

In most instances, addressing camera and microphone issues follows a common resolution process. Ensure your microphone and camera are properly connected and, if applicable, make sure your camera and microphone are fully charged. If the camera has a cap, remember to remove it, and unmute the microphone using the designated button if needed. Close all other applications utilizing your camera and microphone, such as Zoom, Teams, Google Meet, etc. Use your personal device without a VPN, as work devices often have stringent security settings that may impede camera and microphone access. Consider clearing your browser cache and cookies, as this action may prove beneficial. Grant hiringplatform.com access to your camera and microphone within your web browser.  Note that hiringplatform.com supports the following browsers. Click a link to go to the browser download page. Chrome download Firefox download Edge download Safari iOS download Make sure you have the latest version of your browser installed. This will help ensure everything works smoothly. To find out your browser type and version, you can visit www.whatsmybrowser.org/. Browser-specific instructions are provided below. Select your browser to see how to give it access to your camera and microphone. Chrome instructions Firefox instructions Edge instructions Safari instructions We recommend testing your equipment before starting your application.  Test Your Equipment Chrome Camera and Microphone Access Ensure that hiringplatform.com can access your camera and/or microphone. Usually, a prompt will appear requesting permission, as illustrated below. Choose the option to "Allow". Should the prompt fail to appear or if you inadvertently blocked access, select the "video icon" located in the web address bar. Opt for "Always allow" for https://[organization].hiringplatform.com to access your camera and microphone, then select "Done". Refresh the browser page to reinstate camera and microphone access. Alternatively, select "Manage" to navigate to Chrome Settings and customize your "Privacy and Security Preferences”. Within the "Permissions" section, you can verify if your camera and microphone permissions for websites are enabled or disabled. Choose "Camera" and ensure that "Sites can ask to use your camera" is selected. Repeat the same process for "Microphone." Return to your hiringplatform.com link and refresh the browser page to check if your camera and microphone are functioning. Firefox Camera and Microphone Access Ensure that the hiringplatform.com page can use your camera and/or microphone. Typically, a prompt will appear, requesting permission as depicted below. Choose the appropriate camera and/or microphone and select "Allow". Should the prompt not appear or if access was unintentionally blocked, select the "video/microphone icon" in the web address bar. If it displays as "Blocked Temporarily", select "X" to clear this permission and ask again.   Reload the page to reinstate camera/microphone access.  You can modify your general camera and microphone settings by following these steps: Select the three-dash icon (☰) on the top right of the screen to open the browser menu Select "Settings" Select "Privacy & Security" Select "Permissions" Select "Settings" next to “Camera" and "Microphone". Verify that the URL https://[organization].hiringplatform.com is not blocked. If it is blocked, select "Allow" and save your changes. Go back to your hiringplatform.com link and refresh the browser page to check if your camera and microphone are functioning. Edge Camera and Microphone Access Ensure that hiringplatform.com can use your camera and/or microphone. Typically, a prompt will appear, requesting permission as depicted below. Choose the appropriate camera and/or microphone and select "Allow". If the prompt fails to appear or if access was unintentionally blocked, select the "video icon" in the web address bar. If your camera and microphone access is blocked, ensure to set it to "Always allow" for https://[organization].hiringplatform.com. Select "Done", then refresh your browser page if the camera and microphone are not immediately allowed. You can alternatively select "Manage" to adjust the general permissions for your camera and microphone. Select the three-dot icon (...) on the top right of the screen to open the browser menu Select "Settings" Select "Cookies and site permissions" Go to "All permissions" Select "Camera" or "Microphone" to check if any websites are blocked from accessing them If https://[organization].hiringplatform.com is listed under "Block", select the "trash icon" to unblock. Return to your hiringplatform.com link and refresh the browser page to see if your camera and microphone work. Safari Camera and Microphone Access Ensure that hiringplatform.com can use your camera and/or microphone. Typically, a prompt will appear, requesting permission as depicted below. Choose the appropriate camera and/or microphone and select "Allow". If needed, you can temporarily stop or restart the utilization of your camera and microphone by selecting the "video icon" in the web address bar. Note: Hiringplatform.com provides interviewing software solutions utilized by the organization to which you're applying. Please note that we are not involved in the hiring decisions of the organization nor are we informed of your application status. For further assistance or inquiries, please contact the organization directly. They are best equipped to support you throughout the application process.

Creating an Applicant Profile Account on Hiringplatform.com

Certain organizations require applicants to create a profile on Hiringplatform.com. Maintaining an applicant profile on Hiringplatform.com enables you to monitor the status of your application(s) and revisit and update previously submitted information. Follow these instructions to set up your applicant profile: 1. Click on the application link to access the login page. Next, choose the "Create Account" option. 2. Input your email address and create a password. IMPORTANT: Ensure that your email address matches the one you intend to use on application forms, allowing you to access, review, and modify your applications through your profile. Additionally, adhere to these password guidelines: Include at least one upper-case letter Include at least one lower-case letter Include at least one digit Maintain a length between 16 and 40 characters Incorporate at least one special character (such as @, #, $, %, &, *, +) Upon selecting "Create Account", a verification email will be promptly sent to you. Check for an email from "no-reply@hiringplatform" to complete the verification and activation process. 3. Access the verification link received in your email within 24 hours. 4. Clicking on the verification link will direct you to the login page. Enter the email and password you recently created, then click on "Sign In". 5. Initiate the application process by filling out the required fields. 6. If you've submitted applications for multiple positions within the same organization, navigate to the Dashboard to monitor your applications. To resume work on a specific application, choose the relevant step (e.g., Application) and update or proceed as required. Beside each position, you'll find your progress status: Complete: You've successfully finished all the necessary steps. In Progress: There are still pending steps for you to complete. Incomplete: You haven't completed all the required steps, and access is no longer available due to a passed deadline or the closure of the position. Note: Hiringplatform.com provides interviewing software solutions utilized by the organization to which you're applying. Please note that we are not involved in the hiring decisions of the organization nor are we informed of your application status. For further assistance or inquiries, please contact the organization directly. They are best equipped to support you throughout the application process.

Camera and Microphone Issues on Mobile

When accessing a pre-recorded interview or live interview on Hiringplatform.com, make sure to give the web page access to your camera and microphone. When you see the system pop-up, select "Allow". We recommend testing your equipment before starting your application.  Test Your Equipment The screenshots below are from the Safari browser on an Apple device.     The screenshots below are from the Chrome browser on an Android device.     If you accidentally select "Cancel" or "Block", just refresh your browser page. You’ll be asked again to allow access to your camera and microphone. If you still have issues using the camera and microphone, make sure you are using the latest version of one of these supported browsers: iPhone: Safari, Chrome, Firefox, Opera Android: Chrome, Firefox If you are using a VPN for your phone, we recommend turning it off so that it does not block access to your camera and microphone. Note: Hiringplatform.com provides interviewing software solutions utilized by the organization to which you're applying. Please note that we are not involved in the hiring decisions of the organization nor are we informed of your application status. For further assistance or inquiries, please contact the organization directly. They are best equipped to support you throughout the application process.

I have not submitted an application. Where do I start?

To submit a job application, explore available positions on the website or job board of the organization you are interested in. Upon finding a relevant opportunity, initiate your application process directly through the provided channels. For additional support or inquiries, kindly reach out directly to the organization you are applying to. They are best equipped to assist you throughout the application process.

Document Upload Issues on PC or Mobile

When uploading a file to Hiringplatform.com, make sure it meets the following criteria: Size: below 25MB Format: docx, doc, pdf, jpg, jpeg, txt, png, rtf, zip, tif, wps, bmp, xls, xlsx, odt, ppt, pptx, pbix, msg, or eml If there is only one file upload field and you have multiple documents to upload, either combine your documents' content into one file or create a zipped folder containing your files. If the upload process exceeds 30 seconds, it will result in failure. In such cases, we recommend attempting to reduce the file size and retrying the upload on a faster internet connection. Note: Hiringplatform.com provides interviewing software solutions utilized by the organization to which you're applying. Please note that we are not involved in the hiring decisions of the organization nor are we informed of your application status. For further assistance or inquiries, please contact the organization directly. They are best equipped to support you throughout the application process.